How do I create an account?
In order to open an account on the FYBIT trading platform, click on the [Sign Up] button and enter your personal information.
I forgot my password, how can I change it?
If you forgot the password to your FYBIT trading account, go to the [Log In] page and then click on the [Forgot your Password] button. You will receive a password reset notification in your email.
How to enable 2FA?
In order to enable two-factor authentication, click on the [Account] tab and then select [Account Security] section. You can enable/disable two-factor authentication usage when you login to your account or when you withdraw funds in the [Account Security Setting] section.
Why is 2FA not working when I log in to my account, after I enabled it?
You have not set up the use of two-factor authentication at login, only enabled it. When you select the [ON] button for the [Log In] and [Withdraw] sections, you will need to enter the two-factor authentication code in [Two-factor authentication of Google] space and click the submit button on the [Account Security Setting] tab.
How can I change my email address?
You cannot change the email address because the email address is your identifier (ID). If you want to change your email address, you must register a new account with a new email address.